Friends and Family Programs
With Extole’s Friends and Family programs, you get the power of promotion without being promotional! Give your A-Listers, your VIPs, and even your employees a revenue-driving, loyalty-inducing benefit.
Targeted Engagement
Extole’s Friends & Family programs start with a targeted audience - best customers, your most-engaged - who receive an email celebrating them. The program delivers a special reward for them and highlights the benefit of sharing the same special offer with a marketer-defined number of friends. Each campaign can end on a specified timeline, so you can target powerful offers to the perfect audience. It's a worry-free way to reward your best customers!
Revenue Growth and List Growth
By highlighting the exclusivity of the offer, you encourage sharing it. As a result, you drive revenue from existing customers and their friends. Those friends also become customers who start their relationship with your brand on an incredibly positive note adding high-quality subscribers and customers. Unlike traditional and site-wide friends & family, Extole combines digital with exclusive to help acquire great new customers.
Control Over Rewards and Offers
Extole’s platform handles the distribution and tracking of all rewards. With the Extole reward engine, you have confidence that recipients of your Friends & Family offers will only be able to share to a few friends and family. By allowing you to set the number of times people can share and by delivering a beautiful, consumer-friendly experience, Extole gives brands a powerful and engaging way to encourage more participation from your best customers.
Full Tracking From Click to Conversion
When the friends and family receive, use, and share their special offer, Extole tracks the impact with full-funnel metrics from clicks to conversions and even measures the quality of acquired customers. You’ll get far more insight and data from an Extole Friends and Family campaign than with your existing capability.
